UX | Product Design
Schedule a tour.png

Schedule a tour | Zillow

Schedule a tour.png

Overview

Zillow’s new construction detail pages were being updated to align with other detail pages on the site but there were still some adjustments which needed to be made in order to help new construction buyers better understand the homes they were viewing.

My role: UX Designer

Problem hypothesis: Users weren’t discovering the tour request option and were submitting questions about tours in different ways.

Solution hypothesis: Expose the first step of the tour request interface to help users find and understand how to request a tour more easily.

NC HDP exposed tour request.png
NC HDP CTAs.png
Slice.png